Thursday 15 April 2021

Quality One Australia


Lean Six Sigma Competencies

 

Quality One Lean Six Sigma Competencies

Lean Six Sigma Competencies White Belt Lean Six Sigma White Belt
Lean Six Sigma Competencies Yellow Belt Lean Six Sigma Yellow Belt
Lean Six Sigma Competencies Green Belt Lean Six Sigma Green Belt
Lean Six Sigma Competencies Black Belt Lean Six Sigma Black Belt
Lean Six Sigma Competencies Master Black Belt Lean Six Sigma Master Black Belt
Lean Six Sigma Certification Lean Six Sigma Certification
RABQSA Committee RABQSA Committee
ISO 18404 ISO18404

Lean Six Sigma Competencies Home Lean Six Sigma White Belt

Lean Six Sigma White Belt

There are no formalised competencies for Lean Six Sigma White Belt as it is an awareness program for Lean Six Sigma that will introduce the basics to the organisation.

White Belt participants will be introduced to the tools and techniques used to:
  • Minimize waste and resources while increasing customer satisfaction
  • Design, deploy & project manage an enterprise-wide Six Sigma process
  • Define, Measure, Analyse, Improve and Control (DMAIC) processes
but will generally not be required to use any of the tools and techniques in their role or job description.

For information on Lean Six Sigma White Belt training please visit the training page..

Lean Six Sigma Competencies Home Lean Six Sigma Yellow Belt

Lean Six Sigma Yellow Belt

Lean Six Sigma Yellow Belt competencies are not included in the ISO18404 International Standard. Yellow Belt competencies have been developed by the AOQ and cover:
  • Describe the Value of Lean Six Sigma
  • Identify LEAN principles
  • Utilize DMAIC – Define
  • Utilize DMAIC – Measure
  • Utilize DMAIC – Analyse
  • Utilize DMAIC – Improve
  • Utilize DMAIC – Control

Performance Criteria and an evidence guide for all Lean Six Sigma Yellow Belt competencies deliver the requirements to be certified at Yellow Belt Level. A Lean Six Sigma Yellow Belt participant does not need to complete a project but it is ideal for team members within a Lean Six Sigma project to be at Yellow Belt Level.

Typically, a demonstration of knowledge within Lean Six Sigma is the level of evidence required to display competency. Evidence would include:
  • Demonstrate the impact that six sigma has on businesses operations
  • Demonstrate knowledge of the origins of Six Sigma
  • Identify KPIs that are important for an organisation
  • Demonstrate knowledge of the SMART
  • Describe and define the roles and responsibilities of participants in Lean Six Sigma
  • Define and apply team tools
  • Develop and review process maps, written procedures, work instructions, flowcharts
  • Use tools such as a SIPOC
  • Define methods for collecting data and collect data
  • Demonstrate an understanding of graphical techniques
  • Understand methods such as cause and effect, fishbone diagrams etc
  • Understand how to use simple Lean Six Sigma tools such as brainstorming etc.
  • Identify and define change management tools

For information on Lean Six Sigma Yellow Belt training please visit the training page..

Lean Six Sigma Competencies Home Lean Six Sigma Green Belt

Lean Six Sigma Green Belt

ISO18404 International Standard includes Green Belt competencies as does the competencies developed by the AOQ. Lean Six Sigma Green Belt competencies including criteria cover:
  • Define Lean Six Sigma
    • Explain why Lean Six Sigma is important for business including benefits, identification and prioritization
    • In terms of business process improvement
    • Identify Organisational drivers and metrics
    • Utilize organisational goals
    • Describe DFSS
  • Develop Leadership
    • As a project lead and in the team
    • In customer focus
    • In presentation and reporting skills
    • In project management
    • In stakeholder management
    • In lean principles
    • In visual management and control
  • Apply Change Management Principles
    • Describe the steps undertaken in a change management model
    • Prepare a change management plan
    • Define process management requirements
    • Define team stages and dynamics
    • Define team roles and responsibilities
    • Define and apply team tools
    • Understand effective communication
    • Describe and Apply Meeting Design
  • Apply DMAIC Projects – Define
    • Outline process elements
    • Identify owners and stakeholders
    • Collect customer data using various methods
    • Analyse customer data using various methods
    • Outline the project charter and project statement
    • Develop the project scope
    • Develop the project metrics
    • Apply project planning tools
    • Define and utilize project risk analysis
    • Use software to effectively analyse data and manage a project
    • Define Tollgate review
  • Apply DMAIC Projects – Measure
    • Identify process input and output variables
    • Acquire data for analysis
    • Develop process modelling
    • Describe basic statistical data
    • Use failure mode and effects analysis
    • Calculate process performance
    • Collect and summarize data
    • Implement a measurement systems analysis tool
    • Identify, describe and apply process capability and performance techniques
    • Measure Tollgate review
  • Apply DMAIC Projects – Analyse
    • Identify potential causes
    • Use exploratory analysis to study statistical significance
    • Undertake hypothesis testing
    • Analyse Tollgate review
  • Apply DMAIC Projects – Improve
    • Generate potential solutions that address root causes
    • Apply problem solving methodologies
    • Apply risk analysis
    • Develop Decision Making Modelling
    • Pilot root cause solutions
    • Apply Lean - Six Sigma tools
    • Improve Tollgate review
  • Apply DMAIC Projects – Control
    • Define and utilize Statistical Process Control (SPC)
    • Develop a control plan and monitoring systems
    • Apply project closure techniques
    • Understand Financial Review/Validation
    • Understand Project handover

At Quality One we have mapped the Lean Six Sigma Green Belt to both sets of competencies. The Quality One Lean Six Sigma Green Belt assessment tool covers all competencies from ISO18404 and the AOQ developed competencies.

Lean Six Sigma Green Belt training please visit the training page..

Lean Six Sigma Competencies Home Lean Six Sigma Black Belt

ISO18404 International Standard includes Black Belt competencies as does the competencies developed by the AOQ. Lean Six Sigma Black Belt competencies including criteria cover:

  • Lead DMAIC (Define, Measure, Analyse, Improve, Control) Projects – Apply Leadership
    • Explain why Lean Six Sigma is important for business including benefits, identification and prioritization
    • In terms of business process improvement
    • Understand leadership responsibilities in the deployment of Six Sigma
    • Describe and identify organisational roadblocks
    • Use team formation theories
  • Develop Leadership
    • As a project lead and in the team
    • In customer focus
    • In presentation and reporting skills
    • In project management
    • In stakeholder management
    • In lean principles
    • In visual management and control
  • Lead DMAIC Projects – Manage Projects
    • Define benchmarking, performance and financial measures
    • Utilize time management for teams
    • Understand management and planning tools
    • Collect customer data using various methods
  • Lead DMAIC Projects – Coaching
    • Understand team facilitation
    • Define and use team performance evaluation and reward
    • Analyse customer data using various methods
  • Lead DMAIC Projects – Facilitate Change
    • Identify resistance to change
    • Implement a plan to counter resistance to change
    • Define process management requirements
    • Identify customers
  • Lead DMAIC Projects – Define
    • Outline process elements
    • Identify owners and stakeholders
    • Analyse customer data using various methods
    • Outline the project charter and project statement
    • Develop the project scope
    • Develop the project metrics
    • Apply project planning tools
    • Record project documentation
    • Define and utilize project risk analysis
    • Describe Project milestones
    • Define, select and use management planning tools
    • Calculate process performance
    • Define Tollgate review
  • Lead DMAIC Projects – Measure
    • Define and describe measurement and metrology
    • Acquire data for analysis
    • Develop process modelling
    • Identify use of measurement systems in enterprise
    • Employ basic probability concepts
    • Implement a measurement systems analysis tool
    • Use appropriate software for analysis and project completion
    • Measure Tollgate review
  • Lead DMAIC Projects – Analyse
    • Undertake hypothesis testing
    • Select and use contingency tables
    • Identify and handle non-normal data
    • Use various tools and techniques to analyse data
    • Analyse Tollgate review
  • Lead DMAIC Projects – Improve
    • Describe Design of Experiments (DOE)
    • Apply problem solving methodologies
    • Develop Decision Making Modelling
    • Apply risk analysis
    • Select and apply various reduction, elimination and mitigation tools
    • Develop plans for implementing improved process
  • Lead DMAIC Projects – Control
    • Understand other tools for control and maintenance
    • Understand how to sustain improvements
    • Understand Financial Review/Validation
    • Apply project closure techniques
    • Understand Project handover

At Quality One we have mapped the Lean Six Sigma Black Belt to both sets of competencies. The Quality One Lean Six Sigma Black Belt assessment tool covers all competencies from ISO18404 and the AOQ developed competencies.

Lean Six Sigma Black Belt training please visit the training page..

Lean Six Sigma Competencies Home Lean Six Sigma Master Black Belt

ISO18404 International Standard includes Master Black Belt competencies as does the requirements from the ASQ both of which also cover the requirements of overseeing Lean Six Sigma Black and Green Belt projects. Lean Six Sigma Master Black Belt competencies including criteria cover:

  • Enterprise-wide Planning
    • Strategic Plan Development
    • Strategic Plan Alignment
    • Infrastructure Elements of Improvement Systems
    • Improvement Methodologies
    • Opportunities for Improvement
    • Pipeline Management
    • Change and Stakeholder management
    • Customer Focus
    • Risk analysis and management
    • Organisational Communications
  • Organisational Competencies for Deployment
    • Organisational Design
    • Executive and Team Leadership Roles
    • Organisational Challenges, Benefits and Prioritisation of Lean Six Sigma
    • Organisational Change Management
    • Organisational Feedback
    • Organisational Performance Metrics
  • Project Portfolio Management
    • Project Management Principles and Life Cycle
    • Project Portfolio Infrastructure and Management
    • Project Portfolio Financial Tools
    • Presentation and reporting skills
    • Sustainability and control
  • Training Design and Delivery
    • Training Needs Analysis
    • Training Plan Elements
    • Training Materials and Curriculum Development
    • Training Program Effectiveness
  • Coaching, Leadership and Mentoring Responsibilities
    • Executives and Champions
    • Teams and Individuals
  • Advanced Data Management and Analytic Methods
    • Measurement Systems Analysis (MSA), Process Capability, and Control
    • Measuring and Modelling Relationships Between Variables
    • Problem Solving
    • Decision Making Modelling
    • Design of Experiments (DOE) and other Black Belt level statistical techniques and software use
    • Data Management and Analytics
    • DFSS (Design for Six Sigma)

A Lean Six Sigma Master Black Belt must demonstrate the ability to teach, facilitate, and communicate effectively, including coaching and mentoring to successful completion of projects. This is achieved through being
  • Organisational change agents
  • Competent in strategic planning, leadership, enterprise-wide planning
  • Technically proficient with process improvement concepts and advanced tools
  • Strong in analytic and problem-solving skills; the ability to recommend alternative solutions and translate complex concepts into simplified and understandable examples
  • Ability to quickly understand a Black Belt’s or Green Belt’s projects and provide guidance/direction for next steps

For information on achieving Lean Six Sigma Black Master Black Belt please visit Lean Six Sigma Master Black Belt training and the Lean Six Sigma Black Master Black Belt Outline

Lean Six Sigma Competencies Home Lean Six Sigma Certification

Lean Six Sigma Certification is available upon the completion of all requirements at each belt level.

Lean Six Sigma White Belt
Certificate issued upon the completion of the Lean Six Sigma White Belt Awareness course

Lean Six Sigma Yellow Belt
Certificate issued upon the completion of the Lean Six Sigma Yellow Belt course and short open book examination to competent level.

Lean Six Sigma Green Belt
Certificate issued upon the completion of the Lean Six Sigma Green Belt course and completion of open book examination and in house Lean Six Sigma Green Belt project to a competent level.

Lean Six Sigma Black Belt
Certificate issued upon the completion of the Lean Six Sigma Black Belt course and completion of open book examination and in house Lean Six Sigma Black Belt project to a competent level.

Lean Six Sigma Master Black Belt
Certificate issued upon the completion of the Lean Six Sigma Master Black Belt course and completion of open book examination and required submission of evidence of running a Lean Six Sigma Program to a competent level.

Lean Six Sigma Certification Levels
Lean Six Sigma certifications are bound to the competencies outlined at each level on this page.

Lean Six Sigma Certification Bodies
Quality One organises certification with recognised certification bodies for personnel as part of a Lean Six Sigma program or public course.

Lean Six Sigma Competencies Home RABQSA Committee

The Lean Six Sigma Competencies outlined above where put together by the AOQ in a committee forum that was chaired by RABQSA.

The competencies were developed in 2007 by a committee organised by the AOQ-Qld and Mario Pennisi. The committee comprised of personnel from:

  • AOQ-QLD as Champion
  • AOQ-Six Sigma Division
  • Facilitator - RABQSA
  • Minitab
  • NAB
  • Quality-Associates International South East Asia now Quality One Australia
  • Pragmatic Improvement
  • SAI Global
  • Segla
  • SGS
  • Snowden Group

The competency documents are no longer available online at RABQSA. To discuss the Lean Six Sigma Competencies further please Contact Quality One..

Further competencies have been developed by the ASQ and in the ISO18404 standard. All competencies included above comply with the competency documents mentioned here.

Lean Six Sigma Competencies Home ISO18404

View ISO18404 by clicking here

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