Driving Resilience for Operational Excellence: Enterprise Integrated Management combining Risk Management, Business Compliance, and Sustainability
This intensive, 1-day seminar teaches leaders how to establish
and use organisational resilience to achieve true operational excellence.
Participants will master a holistic approach to Enterprise Integrated
Management, exploring how Risk Management, Business Compliance,
and Sustainability combine to eliminate process failures and protect
corporate resources. By leveraging resilience and sustainability as your
primary driver, you will learn to align regulatory mandates with key elements
within your enterprises management system in an integrated manner. Turn
integrated governance into your organisation’s ultimate tool for long-term
operational success.
Course Outline
Context of the Enterprise
- Defining
the Enterprise (Scope of Integrated Management System)
- Enterprise Lattice Diagram
Profile Enterprise and Organisational Strategy, Objectives
and Deliverables Requirements
- Short,
Medium, Long Term
- Product
and Service provision
- Markets
to conduct business in
- Sectors
to conduct business in
- Approach/Methods
to deliver product and service provision.
- Approach/Methods
to break into new markets.
- Approach
to innovation.
- Approach
to employees/personnel
- How the
enterprise wants to be viewed.
Objectives
- Enterprise, Organisational (each
site), Financial, Market, Operational (Safety and Production) and Business
areas.
- Specific, Measurable, Achievable,
Relevant, Time Bound
Determine Enterprise/Organisational Safety and Regulatory
Requirements
Determine Enterprise/Organisational Standards Requirements
- International
– ISO, Other jurisdictions
- National
– AS/NZS
- Customer
Determine Enterprise Products and Services
Identify Risk Scales
- Objectives
and Strategy Importance
- Standards
and Certifications
- Regulations
and Legislation
Determine High Level Process Flow
Determine the Organisational Process Hierarchy
- Mission,
Strategy and Objectives, Policy, Procedure, Instruction, Guide
Determine the Relationships between the Process Hierarchy
and Organisational Requirements
- Process and Requirements Relationships
- Process and Requirements Scoring
- Process
Risk
- Objectives
and Strategy Importance Risk
- Standards
and Certifications Risk
- Regulations
and Legislation Risk
Determine the Process Risk Drill Down
- Identifying
Processes with Risk
- Identify
Roles with Risk
- Targeted
Succession Planning
Conduct Process FMEA on targeted processes
- Criticality
Focus
- Process FMEA Overview
- Process FMEA Actions
Develop Process Controls – KPI
- Enterprise/Organisation
Control Plan
- SIPOC
Chain View
Measurement in the Enterprise
- Hoshin
Measurement
- How to
Measure
- What to
Measure
- Recording
Measurement
- Analysing
Measurement
Determine Organisational Robustness
- Gap
Analysis
- Review
Periods
- Level
of Non-Conformance
- Updating
the Integrated Management System
Use Organisational Robustness and Robustness Tools to reduce
risk
- Process
Risk Approach (the above outline)
- Single Audit Approach
- Change
Management Approach
- Compliance
Approach
- Production
Approach
- Root
Cause Approach
Why People Should Attend
- Break
Down Corporate Silos: Learn how to stop managing risk, compliance, and
sustainability as separate problems and combine them into one efficient
system.
- Stop
Process Failures: Gain practical tools to identify inherent risks
before they cause operational breakdowns or budget overruns.
- Protect
the Bottom Line: Discover how building a resilient organisation
directly reduces waste and cuts non-compliance costs.
- Future-Proof
Operations: Master strategies that balance strict regulatory
compliance with long-term environmental and operational sustainability.
- Actionable
1-Day Toolkit: Walk away with ready-to-use frameworks that can be
applied to your team the very next day.