Friday 22 January 2021

Quality One Australia


Intranets

 

Quality One Intranets

Organisational Requirements Organisational Requirements
Platform and Database Requirements Platform and Database Requirements
Security Requirements and Levels Security Requirements and Levels
Intranet Development Plan Intranet Development Plan
Application Functional Development Application Functional Development
Intranet Delivery and Training Intranet Delivery and Training

Intranets Home Organisational Requirements

In order to deliver bespoke intranets to organisations Quality One believes a sound approach to organisational requirements is essential to a successful implementation. In order to ascertain the requirements of the organisation Quality One seeks the following to build the organisations intranet.

  • The physical locations of the organisation
  • The industry and work the organisation undertakes
  • The toolset the organisation users to deliver its products and services
  • The number of personnel in the organisation
    • The specific needs of each role in the organisation
    • The specific access required for each role in the organisation
  • What is the purpose of the intranet implementation?
  • How will the uptake of the implementation be measured?
  • Which sections of the intranet are content?
  • Which sections of the intranet are tools?
  • What are the data reporting requirements from the records entered into the tools on the intranet?
  • What are the usability requirements of using the intranet?
    • Tools & Resources
    • Associate Services
    • Business Operations
    • Company Calendar
    • Access Point for Employees
    • Wiki
    • Workflow Management
    • Bulletin Board
    • Task Management
  • What are the usability requirements of updating the intranet?
  • Will the intranet be cloud based or held locally?
  • Will remote connection be required?
  • What features are required?
    • Integration
    • Security
    • Customization
    • Collaboration
    • Communication Channels
    • Automation
    • Applications
    • User Friendly
    • Remote Access
    • Document Repository
    • Blog
    • People Search
    • Enterprise Search
    • Targeted Content
All these items feed into the intranet development plan.

Quality One has a big data approach to building intranets approaching all the data in the organisation, both currently generated and yet to be collected, to be used at strategic, operational and instructional level to make data driven decisions at each level by making the data in the intranet transparent to those personnel in the organisation that need it. Where possible the intranet implementation should align itself with the process maturity of the organisation which allows for deployment alongside Industry 4.0 and Quality 4.0 strategies.

For assistance in developing your organisation intranet please Contact Quality One

Intranets Home Platform and Database Requirements

Once all the requirements for the intranet have been finalised the platform or platforms and database requirements should be established. The decisions required would include:

  • Whether to use an off the shelf solution
  • Whether to develop a bespoke intranet solution
  • Whether to have a combination of both of the shelf and bespoke intranet solutions
  • Whether the solution needs to be viewed on multiple platforms
Off the shelf intranets depending upon complexity required and budget can include:
  • Microsoft SharePoint Foundation
  • Microsoft SharePoint Server
  • Wordpress
  • Central Desktop
  • Confluence
  • Huddle
  • Hyperoffice
  • Intrexx
  • Lotus Domino
  • Jostle Corporation
  • Liferay
  • MindQuarry
  • MindTouch
  • Plone
  • OpenAtrium
  • SORCE Intranet
  • TeamLab
  • uPortal
  • WebSphere
  • Zoho
Quality One prefers using .NET as the tool to custom build intranets for organisations and can create an intranet which is open source to view the code or closed source to seek development of the intranet to enable no accidental change to its structure.
Database set up will be determined by the approach and if any off the shelf solutions are used. Access to the database and transparency of the data within them are important in the decision making of building the intranet. Depending on complexity, size, security and user requirements several databases can be used including:
  • Microsoft SQL Server
  • MySQL
  • Oracle
  • PostgreSQL
  • IBM DB2
  • SAP Sybase ASE
  • Teradata
  • dBASE
  • FoxPro
  • Informix
  • Ingres Actian X Hybrid Database
The database for an intranet application typically is required to be relational.
  • Relational Database: This is the most common form of database. The data is organized in a series of tables. Each table is independent but linked to the other tables.
  • Object-Oriented Database: This database works much like object-oriented programming. Data and methods are stored as objects that can be grouped together in classes.
  • Flat Database: Data is stored in a single file with a limited number of fields that can be filled with information. A flat database is prone to errors, and because of its limited capacity, it can be outgrown by a company with an increasing amount of data to be stored.
  • Hierarchical Database: Data is organized in a network of hierarchical relationships. This model can become problematic when there is a lot of data to be managed.
Quality One use Microsoft SQL Server in its bespoke intranet developments.
For assistance in developing your organisation intranet please Contact Quality One

Intranets Home Security Requirements and Levels

Intranet development security requirements generally include:

  • Who needs access to the intranet?
  • Is the application cloud based or locally stored?
  • What privacy requirements are needed with personnel information?
  • What organisational data is considered sensitive?
  • What personnel require access to what tools?
    • What data should personnel see related to the tools and their reporting?
  • Is remote connection required?
  • Are there any extranet requirements (external users)?
As part of the intranet development organisations should consider:
  • That the system is pin or password based or both
  • Validate the intranet
    • Monitor users who log in
    • Monitor user’s activity
    • Monitor all changes to the data in the intranet system
  • Restrict access to the most sensitive information
  • Implement intranet usage policies
  • Regularly review and update the information on your intranet
  • Create self-auditing tools on the intranet according to business rules and run the audit algorithms regularly

Intranets Home Intranet Development Plan

The intranet development plan would include:

  • Decisions on the organisational requirements
  • Decisions on the platform and database for the intranet
  • Decisions on the structure of the intranet
  • Decisions on security requirements and access to information
  • Order in which features should be developed and released
  • General training methods
  • Version 1 release requirements and target
  • Technical requirements plan
  • Coding development of each function and feature of the intranet
  • Personnel training requirements for release
  • Monitoring plan for data, reports and auditing
For assistance in developing your organisation intranet please Contact Quality One

Intranets Home Application Functional Development

Application functional development includes all the features required in the development of the organisational intranet including as outlined above:

  • Tools & Resources
  • Associate Services
  • Business Operations
  • Company Calendar
  • Access Point for Employees
  • Wiki
  • Workflow Management
  • Bulletin Board
  • Task Management
  • Bespoke developed tools
  • Integration with existing tools
  • Reports from data records in the intranet database and other tools
  • Auditing processes within the intranet including
    • Data gaps
    • Nonaligned reports and data
    • Requirements not updated according to business rules
  • Security Level requirements

For assistance in developing your organisation intranet please Contact Quality One

Intranets Home Intranet Delivery and Training

The delivery of the intranet dependent on its complexity and size of the organisation should be staged to maximise the impact and use of the application tool. Training requirements should be considered as each phase of the intranet is released. Training tools can include:

  • Face to face training sessions
  • Bespoke video training files as part of a training platform
  • Knowledge bases to allow users to search for questions and answers
  • Help screens throughout the intranet
  • User manuals
  • Online webinars for personnel
  • Feedback and FAQ areas
  • Online support

The approach to training should be discussed as part of the development build as the type of training decided can influence the method and design of the development.

Forthcoming courses

There are currently no upcoming training courses scheduled. We add more courses regularly, so please check back soon.

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Quality One Australia was first established as Quality Associates Australia in 2005 due to an overwhelming response for its partner company, Q1 - Quality One USA to provide quality training, consultation and facilitation services to various industries throughout the South East Asia region.  We rebranded in 2018 to more closely align with our US partner.

We specialise in end to end process and quality management from initial education, training, curriculum and certification ( Lean Six Sigma , 8D , FMEA, APQP, SPC etc. ) through to the implementation of quality management, electronic management and business and process improvements across your organisation. We deliver change, improvement and solutions to organisations locally, throughout Australia, across the Asia region and globally through our Q1 network.

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