Organisational Requirements Platform and Database Requirements Security Requirements and Levels Intranet Development Plan Application Functional Development Intranet Delivery and Training
Organisational Requirements
In order to deliver bespoke intranets to organisations Quality One believes a sound approach to organisational requirements is essential to a successful implementation. In order to ascertain the requirements of the organisation Quality One seeks the following to build the organisations intranet. The physical locations of the organisation The industry and work the organisation undertakes The toolset the organisation users to deliver its products and services The number of personnel in the organisation The specific needs of each role in the organisation The specific access required for each role in the organisation What is the purpose of the intranet implementation? How will the uptake of the implementation be measured? Which sections of the intranet are content? Which sections of the intranet are tools? What are the data reporting requirements from the records entered into the tools on the intranet? What are the usability requirements of using the intranet? Tools & Resources Associate Services Business Operations Company Calendar Access Point for Employees Wiki Workflow Management Bulletin Board Task Management What are the usability requirements of updating the intranet? Will the intranet be cloud based or held locally? Will remote connection be required? What features are required? Integration Security Customization Collaboration Communication Channels Automation Applications User Friendly Remote Access Document Repository Blog People Search Enterprise Search Targeted Content All these items feed into the intranet development plan. Quality One has a big data approach to building intranets approaching all the data in the organisation, both currently generated and yet to be collected, to be used at strategic, operational and instructional level to make data driven decisions at each level by making the data in the intranet transparent to those personnel in the organisation that need it. Where possible the intranet implementation should align itself with the process maturity of the organisation which allows for deployment alongside Industry 4.0 and Quality 4.0 strategies. For assistance in developing your organisation intranet please Contact Quality One
Platform and Database Requirements
Once all the requirements for the intranet have been finalised the platform or platforms and database requirements should be established. The decisions required would include: Whether to use an off the shelf solution Whether to develop a bespoke intranet solution Whether to have a combination of both of the shelf and bespoke intranet solutions Whether the solution needs to be viewed on multiple platforms Off the shelf intranets depending upon complexity required and budget can include: Microsoft SharePoint Foundation Microsoft SharePoint Server Wordpress Central Desktop Confluence Huddle Hyperoffice Intrexx Lotus Domino Jostle Corporation Liferay MindQuarry MindTouch Plone OpenAtrium SORCE Intranet TeamLab uPortal WebSphere Zoho Quality One prefers using .NET as the tool to custom build intranets for organisations and can create an intranet which is open source to view the code or closed source to seek development of the intranet to enable no accidental change to its structure. Database set up will be determined by the approach and if any off the shelf solutions are used. Access to the database and transparency of the data within them are important in the decision making of building the intranet. Depending on complexity, size, security and user requirements several databases can be used including: Microsoft SQL Server MySQL Oracle PostgreSQL IBM DB2 SAP Sybase ASE Teradata dBASE FoxPro Informix Ingres Actian X Hybrid Database The database for an intranet application typically is required to be relational. Relational Database: This is the most common form of database. The data is organized in a series of tables. Each table is independent but linked to the other tables. Object-Oriented Database: This database works much like object-oriented programming. Data and methods are stored as objects that can be grouped together in classes. Flat Database: Data is stored in a single file with a limited number of fields that can be filled with information. A flat database is prone to errors, and because of its limited capacity, it can be outgrown by a company with an increasing amount of data to be stored. Hierarchical Database: Data is organized in a network of hierarchical relationships. This model can become problematic when there is a lot of data to be managed. Quality One use Microsoft SQL Server in its bespoke intranet developments. For assistance in developing your organisation intranet please Contact Quality One
Security Requirements and Levels
Intranet development security requirements generally include: Who needs access to the intranet? Is the application cloud based or locally stored? What privacy requirements are needed with personnel information? What organisational data is considered sensitive? What personnel require access to what tools? What data should personnel see related to the tools and their reporting? Is remote connection required? Are there any extranet requirements (external users)? As part of the intranet development organisations should consider: That the system is pin or password based or both Validate the intranet Monitor users who log in Monitor user’s activity Monitor all changes to the data in the intranet system Restrict access to the most sensitive information Implement intranet usage policies Regularly review and update the information on your intranet Create self-auditing tools on the intranet according to business rules and run the audit algorithms regularly
Intranet Development Plan
The intranet development plan would include: Decisions on the organisational requirements Decisions on the platform and database for the intranet Decisions on the structure of the intranet Decisions on security requirements and access to information Order in which features should be developed and released General training methods Version 1 release requirements and target Technical requirements plan Coding development of each function and feature of the intranet Personnel training requirements for release Monitoring plan for data, reports and auditing For assistance in developing your organisation intranet please Contact Quality One
Application Functional Development
Application functional development includes all the features required in the development of the organisational intranet including as outlined above: Tools & Resources Associate Services Business Operations Company Calendar Access Point for Employees Wiki Workflow Management Bulletin Board Task Management Bespoke developed tools Integration with existing tools Reports from data records in the intranet database and other tools Auditing processes within the intranet including Data gaps Nonaligned reports and data Requirements not updated according to business rules Security Level requirements For assistance in developing your organisation intranet please Contact Quality One
Intranet Delivery and Training
The delivery of the intranet dependent on its complexity and size of the organisation should be staged to maximise the impact and use of the application tool. Training requirements should be considered as each phase of the intranet is released. Training tools can include: Face to face training sessions Bespoke video training files as part of a training platform Knowledge bases to allow users to search for questions and answers Help screens throughout the intranet User manuals Online webinars for personnel Feedback and FAQ areas Online support The approach to training should be discussed as part of the development build as the type of training decided can influence the method and design of the development.
2022 Quarter Four Training Schedule has been released with training in Melbourne, Brisbane, Auckland and online in FMEA, 8D, Process Mapping, SPC, and MSA.. Please see our training schedule page for further details.
Melbourne
8D 14-15 November 2022
FMEA 16-17 November 2022
Process Mapping 24 November 2022
Virtual
8D 18 & 25 November 2022
Brisbane
FMEA 1-2 December 2022
8D 5-6 December 2022
SPC 7-8 December 2022
Auckland
FMEA 15-16 December 2022