Lean Six Sigma Yellow Belt
Lean Six Sigma Yellow Belt Training
Lean Six Sigma Yellow Belt in an Organisation
Lean Six Sigma Program
Lean Six Sigma Yellow Belt Tools
Lean Six Sigma Yellow Belt
Lean Six Sigma is a business process that allows organizations to drastically improve their bottom line by designing and monitoring everyday business activities in
ways that minimize waste and resources while increasing customer satisfaction. The lean six sigma yellow belt training participant will learn techniques in assisting
lean six sigma projects in the key phases of lean six sigma including an introduction to lean six sigma, tools in the Define, Measure and Control phases and an overview of the
Analyse and Improve phases. This course will prepare and provide the participant with prerequisites for Green and Black Belt training and enable them to assist in
lean six sigma projects. Participants and organizations requiring a project based approach to business methodology and improvement should attend this course with
the view of assisting green and black belt projects.
After the completion of the Lean Six Sigma Yellow Belt course of study, participants will be able to:
- Follow the DMAIC process
- Assist in a project around the DMAIC outline
- Assist in Data Collection
- Assist in Statistical Analysis of a Lean Six Sigma Project
- Calculate basic statistical functions
Lean Six Sigma Yellow Belt Course Content includes:
Introduction
Six Sigma Overview
Over the years, the term 'Six Sigma' has been used to describe a wide variety of programs and initiatives as companies adapted it to their needs. The Six Sigma
process starts with strategic and annual business goals and targets. To accomplish those goals, the right projects must be selected. Then the correct people must
be trained to work on those projects. Improvement plans must be developed and implemented by the teams. Operations must be managed to achieve excellence. Finally
the gains must be sustained. If all of this can be accomplished then the output of the process will be achieving the set goals and targets.
Legacy Quality Improvement Processes
Most companies effect process improvement at some level. However, progress is often at an evolutionary rate. This sections provides some over information on Kaizen,
PDCA, and 8D.
What Makes a Good Lean Six Sigma Project?
A continuous flow of good Projects is the lifeblood of a Lean Six Sigma Program. Without this flow, a Lean Six Sigma Program will soon fail. Any Lean Six Sigma project must
directly address three factors: improved customer satisfaction, improved bottom line, and directly support the companies strategic critical success factors.
Lean Six Sigma Teams
Teams are established to accomplish something within a timeframe. Energizing and focusing the creativity of all employees on accomplishing the most important
issue the company needs to do is the strength of Lean Six Sigma. This section explains the roles and responsibilities of a Lean Six Sigma team.
Define
Process Mapping
Sometimes referred to as Process Flow Diagramming, Process Mapping is used to document the movement of products or services through the organization's manufacturing
or support process. Special attention should be taken to document redundant activities, for example, the number of manager approvals that are needed before a
decision can be implemented.
Voice of the Customer / Voice of the Business
Senior leaders must constantly manage the balance of satisfying Customer needs while meeting the shareholder / stakeholder needs of constantly increasing the value
of the organization. By having both of these needs clearly identified and defined, the Lean Six Sigma Team can optimize the use of the Lean Six Sigma process to maximize the
benefits to the customers and shareholders / stakeholders.
Measure
Descriptive Statistics
What gets measured gets managed! When the problem is quantified and measured mathematically, you can use the powerful Six Sigma statistical tools to give managers
insights into problems that cannot be seen using any other process. It is the power of statistics that enable managers to make bolder, more informed decisions that
accelerate the rate of positive improvement in their organizations.
Measurement Systems Analysis
The old saying "garbage in, garbage out" is very true. If the measuring system itself produces a significant amount of variability into the data, any decisions
made based on that data carries a high risk of being a bad decision. Measurement systems analysis assesses the quality of a measurement system to ensure that the
measurement system being used is appropriate for the application.
Data Collection
Collecting data provides the information needed to solve problems. Sampling or sample sizes are determined by the acceptable risk that an organization can endure.
The lower the acceptable risk the larger the sample sizes required to mitigate that risk.
Control
Control Plan
Control plans are developed to inspect products or characteristics for features that have some probability of being incorrect. There is no reason to have a control
plan if all critical and significant characteristics are mistake-proofed.
Work Instructions
Work instructions are the extension of any item from a control plan or special control and identify the "Best Practice" on how to perform a function. They should be
detailed enough to allow the operator, or user of the instruction, to follow it and complete the task with a very low probability of making an error. It must be as
visual as possible and preferably on one sheet of paper.
Statistical Process Control
A powerful, simple tool that makes a distinction between Common and Special Causes of Variation and helps to determine whether a process is running within
established control limits.
Lean Six Sigma Yellow Belt Training
Yellow Belt is designed for those who need broad familiarity with the overall Lean Six Sigma process and the basic tools associated with the process. Lean Six Sigma
Yellow Belt will cover the very basics of Lean Six Sigma Problem Solving, allowing the student to gain general knowledge and understanding of the process. The Yellow Belt
course has 2 days formal training and includes:
Session 1: Lean Six Sigma Introduction
- Lean Six Sigma Overview
- The History of Lean Six Sigma
- What is Lean Six Sigma?
- Process Management
- Quality Planning
- The Sources of Variation
- Using the Lean Six Sigma Process
- The Opportunity Potential of Lean Six Sigma
- Practical Meaning of Process Performance
- Improvement Process - DMAIC
- Design for Six Sigma - DMADV
- Lean Six Sigma DMAIC Method
- Lean Six Sigma Senior Management Perspective
- How Lean Six Sigma Management Process Works
- Lean Six Sigma Middle Management Perspective
- Lean Six Sigma Critical Success Factors
- Lean Six Sigma Deployment
- Kaizen, PDCA
- 8D/RCA
- What Makes a Good Lean Six Sigma Project?
- Project Communication, Sponsor and Results
- Project Idea Generation and Selection Process
- Develop Preliminary Project Charter
- Y=f(x)
- Lean Six Sigma Teams
- Team Stages, Critical Success Factors and Operations
- Value of Conflict and Conflict Resolution Matrix
- Group Think
- Lean Six Sigma Roles Within an Organisation
- Lean Six Sigma Yellow Belts
Session 2: Define
- Process Mapping
- SIPOC
- Organisational Characteristics Matrix
- Organisational Process Maturity
- People v Process v Data
- A Lean Operating System
- Lean Operating System Principles
- Key Management Activity
- VOC - VOB
- What is Customer Satisfaction?
- Manage the Brand
- Product Development Process Analysis
- Understanding Your Legacy
- Failure Mode Analysis
- Business Plan, Marketing Strategy
- Expanded Concept of Quality
- Kano Model Quality Features
- Types of Customers
- Customer Feedback, Service Essentials, Retention and Loyalty
- Data Gathering Instruments
- Supplier Relations, Communications and Ratings
- Corrective Action Systems
- All My Voices
Session 3: Measure
- Descriptive Statistics
- Understanding Variation
- Normal Distribution
- MSA
- Data Collection
- Desired Data Characteristics
- Sampling
- Quality Tools
- Bar Chart
- Pareto Chart
- Run/Line Chart
- Cause and Effect Diagrams
- CTQ Flowdown
- Control Chart
- Process Capability
- Process Capability Index – Cp, Pp
- Process Capability Index – Cpk, Ppk
- Cp, Cpk, Pp, Ppk Relationships
Session 4: Analyse
- Responsibility in Analyse Phase
Session 5: Improve
- QFD
- FMEA
- Error & Mistake Proofing
- Types of Continual Improvement
- Determining the Root Cause
- Eliminating and Reducing Defects
Session 6: Control
- Control Planning
- Work Instructions
- Control System Definition
- Control and EscapePoint
- Statistical Process Control
- Process Control
- Control Charts
- Calculating Control Limits
- Interpreting Control Charts
- Points Outside the Control Limits
- Runs or Shifts
- Trends
- Patterns
- Types of Control Charts
- X-Bar and R Chart
- X and MR Chart
- M and R Chart
- p Chart
- np Chart
- c Chart
- u Chart
Please click here for more information on Lean Six Sigma Yellow Belt Training Courses
Lean Six Sigma Yellow Belt Training in an Organisation
Within the structure of the organisation Yellow Belt training is delivered to personnel who require training that allows them to contribute to projects as a team
member and understand and deliver their role in the Lean Six Sigma Program
The Lean Six Sigma Yellow Belt course is 2 days formal training and can be conducted onsite.
After the completion of the course, participants will be have covered:
- Following the DMAIC process
- Assist and conduct tasks in a project around the DMAIC outline
- Assist in and Conduct Data Collection
- Assist in Statistical Analysis of a Lean Six Sigma Project
- Calculate basic statistical functions
- Contribute to and Implement Improvement Ideas
For assistance in setting up Lean Six Sigma Yellow Belt Training please
contact Quality One.
Lean Six Sigma Program
Yellow Belt Role
Yellow belt training provides the entire organization with a basic understanding of the methods, tools, and language of lean six sigma. It also allows personnel to
contirubute to the projects within the lean six sigma program.
- “Awareness Level” of the organization’s Lean Six Sigma
- Goals, Methodology, Tools
- Knowledge of the process of how to submit ideas for potential Lean Six Sigma projects for Green and Black Belts
- Potential “Resource Team” members
As Project Participation Lean Six Sigma Yellow Belt personnel:
- Project Participation
- Project Team Member
- Attend Team/Project Meetings
- Contribute toward project definition
- Prepare Tollgates
- Contribute and Prepare Reporting
- Define Data and Data Collection
- Collect Data
- Present Data
- Contribute Improvement Ideas
- Implement Improvement Ideas as a Team Member
- Implement Control mechanisms as a Team Member
- Assist Green and Black Belt Project Leads
Lean Six Sigma Yellow Belt Tools
Tools covered at an participation and use level in Lean Six Sigma Yellow Belt include:
- Kaizen
- PDCA
- 8D
- DMAIC
- Project Charter
- Conflict Resolution Matrix
- Process Mapping
- SIPOC
- Value Stream Mapping
- Normal Distribution
- MSA
- Sampling
- Bar Chart
- Pareto Chart
- Run/Line Chart
- Cause and Effect Diagrams
- Control Charts
- Process Capability
- QFD
- FMEA
- Error & Mistake Proofing
- Statistical Process and Quality Control
- Control Plan
- Work Instructions