Healthcare FMEA Training Course

from Quality One Australia
June 11-12 2009

This workshop focuses on Process FMEA in the Healthcare environment. Particular attention will be paid to creating an effective PFMEA by determining which characteristics makeup a good healthcare system. Determining which departments are involved throughout the system. Creating a characteristic matrix with regards to organizational interfaces. Creating the process map from the patient perspective and linking the organizational interfaces to the process map.

FMEA in Health Care and Patient Safety

FMEA has been used quite successfully in many industries most notably Manufacturing. But FMEA has also had a history of driving prevention in the successful completion of a process. Health Care and more specifically Patient Safety is a major concern as publicity on a few high profile cases where mistakes were made either in the administering of medication or the completion of an incorrect surgical procedure.

FMEA or Failure Mode and Effects Analysis has been utilized since the late 40's for preventing failure, mitigating potential risks and developing control strategies where risk is still present.

The two day course described below is offered specifically around health care needs and the efficient deployment of FMEA for patient Safety. The Joint Commission on Accreditation of Healthcare Organizations has prepared guidelines for the deployment of FMEA in this vital area of need.

The participants will recognize:

  • The usefulness of the FMEA tool
  • The Proper Team structure
  • How to develop an FMEA
  • How and when to take actions
  • Understand follow-up responsibilities

Day 1

  • History of FMEA and the original uses
  • Uses in other industries
  • What is FMEA?
  • Why use FMEA?
  • JCAHO adaptation of FMEA or HFMEA
  • FMEA Process Generically

Day 2

  • Workshop example
  • Form Teams and Team structure for best results
  • Process Description and Flow development
  • The Development Model
  • Functions, failure modes, Effects, Causes
  • Fishbone and Failure Tree Examples
  • Risk Strategy and Criticality-When to take an Action
  • Controls Strategy
  • Action Development
  • Tests and Verification/validation strategies
  • Responsibility and Timing requirements
  • Re-rating risk after action reviews

Healthcare FMEA Course Schedule Details
Dates: June 11-12, 2009 (Thursday/Friday)
Facilitator: Dave Kelly
Venue: Q1 Offices
Address: Level 3, 480 Collins St Melbourne 3000
Office Phone: 03 8610 6984
Venue Phone: 03 8610 6333
Times:Please arrive 8:30-8:45 for 9am start
Thursday 11th - 9am till 4:00pm
Friday 12th - 9am till 4:00pm
Lunch and Notes Provided
Cost: $800+GST per participant per course
Conditions: No refunds. Participant list can be altered by you at anytime prior to the course commencement.

Email Booking Request to Email Healthcare FMEA Booking

Download and email the Healthcare FMEA Application (pdf) or Healthcare FMEA Application (doc) form to


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